Public Folder HelpDesk11.3 - Download
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Publisher Description
Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or SQL Azure. Closed tickets are retained only in the database but can be searched and reopened in Outlook if needed. Mail conversations can be tracked.
Powerful, integrated Statistics tool facilitates business intelligence. Report generator based on MS Excel allows you to build and share custom reports with co-workerKnowledge base. Databases are open to allow building any kind of custom reports or additions to the tables. Open webform for receiving support questions online. The ticket form is in HTML and also easy to customize.
Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, unlimited number of users. Outlook 2003-2010, also Office 365.
About Public Folder HelpDesk
This Helpdesk & Remote PC program is available in English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish. It was last updated on 29 September, 2026. Public Folder HelpDesk is compatible with the following operating systems: Windows.
The company that develops Public Folder HelpDesk is kalmstrom.com Business Solutions. The latest version released by its developer is 11.3.
The download we have available for Public Folder HelpDesk has a file size of 24.1 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2011-07-22 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Public Folder HelpDesk as malware if the download link is broken.
How to install Public Folder HelpDesk on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Public Folder HelpDesk is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
Program Details
General
System requirements
Download information
Pricing
Version History
version 11.3
posted on 2011-07-22
Compatible with Office 365 + other enhancements
version 9.2.5
posted on 2007-01-10
1. Vista, IE7, Office 2007 2. Much easier, MSI-based installation 3. Upgrade/repair without tampering with data 4. Bugs fixed 5. Open webform for support questions via webform. 6. Purchase and registration within product
Disclaimer
External Download
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